Returns & Refunds Policy
we encourage you to download the trial versions of our software available
from our website and to choose your purchases carefully, AVG South Africa
endeavours to remove all risk from your purchasing decision.
AVG products, we provide a 30-day money back guarantee. These cooling-off
periods are designed to ensure that you are happy with your purchase of
AVG software and to remove any risk from your purchase.
these cooling-off periods, AVG will not normally give refunds if you
change your mind. However, where the goods delivered by us are faulty,
wrongly described, or different from the sample shown to you, AVG will, at
your choice, either refund your money or replace the goods.
claim a refund or replacement as described above, you must provide
evidence that the product is faulty to AVG along with proof of purchase.
will process your request within two working days of receipt of the faulty
product and proof of purchase.
a refund or replacement is affected by AVG, licence codes delivered to you
will be destroyed and rendered inoperable.