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<channel>
	<title>AVG SA Technical Support</title>
	<atom:link href="http://www.avgsa.co.za/support/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.avgsa.co.za/support</link>
	<description>Tough on viruses, easy on you.</description>
	<lastBuildDate>Wed, 15 May 2013 13:29:41 +0000</lastBuildDate>
	<language>en-US</language>
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		<item>
		<title>How to Add additional Licences in AVG Admin Console</title>
		<link>http://www.avgsa.co.za/support/2013/05/15/how-to-add-additional-licences-in-avg-admin-console/</link>
		<comments>http://www.avgsa.co.za/support/2013/05/15/how-to-add-additional-licences-in-avg-admin-console/#comments</comments>
		<pubDate>Wed, 15 May 2013 13:28:24 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[AVG Admin]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Licence number issues]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1708</guid>
		<description><![CDATA[You can configure admin to use the two separate licences by following the instructions below: Step 1: Create a new group - Open the AVG admin console - Right click on the &#8220;Stations&#8221; located on the left column - Click &#8230; <a href="http://www.avgsa.co.za/support/2013/05/15/how-to-add-additional-licences-in-avg-admin-console/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>You can configure admin to use the two separate licences by following the<br />
instructions below:</p>
<p>Step 1:<br />
Create a new group<br />
- Open the AVG admin console<br />
- Right click on the &#8220;Stations&#8221; located on the left column<br />
- Click &#8220;New group&#8221;<br />
- Name the group<br />
- Click on &#8220;OK&#8221;</p>
<p>Step 2:<br />
Move the stations to the group.<br />
- Click on the group under &#8220;Settings&#8221; in which the five stations are<br />
currently located<br />
- The stations will be located in the middle column<br />
- Right click each station in turn and select &#8220;Add to the group&#8221;<br />
- Click on the name of the group you want to move it to<br />
- Click &#8220;OK&#8221;</p>
<p>Step 3:<br />
Apply the licence to the group.<br />
- Right click on the group in the left hand column<br />
- Click &#8220;Shared setting for group&#8221;<br />
- Click &#8220;Licence&#8221;<br />
- Enter the licence information for the five machines<br />
- Click &#8220;Apply&#8221;<br />
- Click &#8220;OK&#8221;</p>
<p>Step 4:<br />
Synchronize the settings.<br />
- Right click on the group on the left hand column<br />
- Click &#8220;Synchronize settings&#8221;</p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to take a screenshot</title>
		<link>http://www.avgsa.co.za/support/2013/04/24/how-to-take-a-screenshot/</link>
		<comments>http://www.avgsa.co.za/support/2013/04/24/how-to-take-a-screenshot/#comments</comments>
		<pubDate>Wed, 24 Apr 2013 07:01:26 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[How to...]]></category>
		<category><![CDATA[Installation Fails]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1703</guid>
		<description><![CDATA[To create a screenshot: 1. Bring up the screen, window or situation you want to save as a picture. 2. Press the &#8220;Print Screen&#8221; key on your keyboard. It is typically in the top row, next to the     &#8230; <a href="http://www.avgsa.co.za/support/2013/04/24/how-to-take-a-screenshot/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>To create a screenshot:<br />
1. Bring up the screen, window or situation you want to save as a picture.</p>
<p>2. Press the &#8220;Print Screen&#8221; key on your keyboard. It is typically in the top row, next to the      key &#8220;F12.&#8221;</p>
<p>3. Open MS Paint (available in Accessories in the Start menu).</p>
<p>4. Press Ctrl+V to insert the picture.</p>
<p><em id="__mceDel">5. Save the picture.</em></p>
<p><em id="__mceDel"><em id="__mceDel">Tip: Go to menu File and select Save as to choose the format of the saved picture. JPG or PNG are usually the best.</em></em></p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to install AVG 2013</title>
		<link>http://www.avgsa.co.za/support/2013/03/04/how-to-install-avg-2013/</link>
		<comments>http://www.avgsa.co.za/support/2013/03/04/how-to-install-avg-2013/#comments</comments>
		<pubDate>Mon, 04 Mar 2013 06:57:24 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Installation]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1686</guid>
		<description><![CDATA[AVG 2013 INSTALLATION GUIDE This document will guide you through the AVG 2013 installation process, in particular: INTRODUCTION The AVG installation wizard will walk you through the process of installing or uninstalling AVG on your computer. We recommend that you &#8230; <a href="http://www.avgsa.co.za/support/2013/03/04/how-to-install-avg-2013/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>AVG 2013 INSTALLATION GUIDE<br />
This document will guide you through the AVG 2013 installation process, in particular:<br />
INTRODUCTION<br />
The AVG installation wizard will walk you through the process of installing or uninstalling AVG on your computer. We recommend that you always use the latest installation file. This will guarantee that you have the highest possible level of protection, and fewer update files will need to be downloaded following the installation.<br />
Either a full installation file or AVG Online installer can be downloaded. While the full installation file is a large file to download and contains all files needed for AVG installation, AVG Online installer is small and downloads only the files necessary to install the purchased edition of AVG.<br />
Please note that the steps mentioned below are similar for both installation file types. Any differences in the installation process between these two file types will be described in the respective step.<br />
The first step is to select the language you want to use during the AVG installation process. The initial dialog contains a drop-down menu with all language options for the setup. Later on, it will be possible choose which languages will be installed with the product. You can then switch between the selected languages after AVG is installed.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-1.jpg" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1687" title="AVG 1" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-1.jpg" alt="" width="669" height="439" /></a></p>
<p>&nbsp;</p>
<p>The welcome screen also contains the license agreement. The AVG license agreement is a legal document specifying the conditions of AVG software usage. To proceed with the installation, you need to go through the license agreement and click Accept.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-2.jpg" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1688" title="AVG 2" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-2.jpg" alt="" width="669" height="439" /></a></p>
<p>&nbsp;</p>
<p>LICENSE ACTIVATION<br />
Now you need to enter your AVG license number. We recommend that you copy and paste the license number from the email we sent you after the purchase.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-3.png" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1689" title="AVG 3" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-3.png" alt="" width="669" height="439" /></a></p>
<p>After the license is entered, click Next to proceed to the next step.</p>
<p>SYSTEM STATE CHECK<br />
The installation wizard will now check whether there are any incompatible applications on your computer. If such an application is detected, the installation wizard will inform you. We recommend uninstalling any detected incompatible software to prevent future problems with stability or computer performance. After doing so, please restart the AVG installation.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-4.png" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1690" title="AVG 4" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-4.png" alt="" width="669" height="439" /></a></p>
<p>If no incompatible application is found, the installation will proceed to the next step automatically.</p>
<p>INSTALLATION TYPE SELECTION<br />
Depending on whether AVG is already present on your computer, you will be offered different options in this step.<br />
If there is no previous version of AVG installed on the computer, you will be able to choose between the Quick Install and Custom Install options:<br />
• Express Install is the recommended choice for most users and will not prompt you for a detailed configuration.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-5.png" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1691" title="AVG 5" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-5.png" alt="" width="669" height="439" /></a></p>
<p>&nbsp;</p>
<p>• With the Custom Install option, you can change installation settings, manually select the AVG components you wish to install, etc.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-61.png" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1693" title="AVG 6" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-61.png" alt="" width="669" height="439" /></a></p>
<p>&nbsp;</p>
<p>If AVG software is already installed on the computer, you will be presented with five different choices:<br />
• Speed up my PC &#8211; Choose this option to get a free PC TuneUp.<br />
• Update my AVG product &#8211; This option runs AVG update.<br />
• Repair installation &#8211; This option repairs or reinstalls damaged or missing AVG components.<br />
• Add/Remove Features &#8211; Choose this option to add or remove AVG components.<br />
• Uninstall &#8211; This option removes the AVG program from your PC.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-7.jpg" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1694" title="AVG 7" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-7.jpg" alt="" width="669" height="439" /></a></p>
<p>After choosing one of the available options, click Next to proceed to the next step.</p>
<p>COMPONENTS SELECTION<br />
This step is only displayed if you previously selected the Custom installation or Add or remove componentsoptions. You can skip this dialog (by clicking Next) if it does not concern you.<br />
This dialog allows you to choose what parts of AVG will be installed. You can select or deselect any of the options. If the check box next to the item is not checked, the relevant part will not be available after the installation is completed. If the check box is checked, the option will be installed. In addition to the components designed for protecting your computer from security threats, the Additional installed languages option allows you to choose which languages can be available in AVG after installation. The language used in the installation wizard is always used as the default selection.<br />
Note: You may see a different number of components when installing your AVG. The available components are displayed based on the AVG edition you have purchased.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-8.jpg" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1695" title="AVG 8" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-8.jpg" alt="" width="669" height="439" /></a></p>
<p>Click <strong>Next</strong> to proceed with the installation.</p>
<p>INSTALLATION PROGRESS</p>
<p>Please wait while the files are being copied on the computer (the window may become non-responsive for a short period during the installation). If you are using the AVG Online Installer, all needed files will be downloaded now.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-9.jpg" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1696" title="AVG 9" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-9.jpg" alt="" width="669" height="439" /></a></p>
<p>&nbsp;</p>
<p>After the installation is finished, the installation result will appear. The result screen also enables you to register the program to get up-to-date product information and news.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-10.jpg" class="pirobox_gall_1686" rel="gallery"><img class="alignnone size-full wp-image-1697" title="AVG 10" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/03/AVG-10.jpg" alt="" width="669" height="439" /></a></p>
<p>&nbsp;</p>
<p>ISSUES WITH AVG 2013 INSTALLATION<br />
If you encounter any issue while installing AVG, please contact <a href="http://www.avg.com/za-en/customer-support">AVG Customer Services</a> using the web form. To provide us with the most complete information, thereby allowing us to provide you with a solution in the shortest possible time, please attach the AVG installation log files to your request:<br />
1. Open the following folder:<br />
for Windows XP:<br />
c:\Documents and Settings\user_name\Local Settings\Application Data\MFAData\logs\<br />
for Windows Vista / Windows 7:<br />
c:\Users\user_name\Local Settings\Application Data\MFAData\logs\<br />
2. In this folder locate &#8220;mfa-yyyymmdd-xxxxxx.log&#8221; and &#8220;msi-yyyymmdd-xxxxxx.log&#8221;.<br />
3. Send all files to AVG Customer Services.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to display/copy your AVG 2012 licence Key</title>
		<link>http://www.avgsa.co.za/support/2013/02/21/how-to-displaycopy-your-avg-2012-licence-key/</link>
		<comments>http://www.avgsa.co.za/support/2013/02/21/how-to-displaycopy-your-avg-2012-licence-key/#comments</comments>
		<pubDate>Thu, 21 Feb 2013 08:03:33 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Licence number issues]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1682</guid>
		<description><![CDATA[How to Display/Copy your AVG licence Number: Run AVG. Click Support in the top right corner. Your AVG License Number is shown in the License information field within this window. Use the copy to clipboard button to take the license &#8230; <a href="http://www.avgsa.co.za/support/2013/02/21/how-to-displaycopy-your-avg-2012-licence-key/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>How to Display/Copy your AVG licence Number:</p>
<ul>
<li>Run AVG.</li>
<li>Click Support in the top right corner.</li>
<li>Your AVG License Number is shown in the License information field within this window.</li>
<li>Use the copy to clipboard button to take the license number to the clipboard. Then enter the number into the text field using CTRL+V shortcut.</li>
</ul>
<p>&nbsp;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/02/Licence-key-2102.png" class="pirobox_gall_1682" rel="gallery"><img class="alignnone size-full wp-image-1683" title="Licence key 2102" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/02/Licence-key-2102.png" alt="" width="769" height="570" /></a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to display/copy your AVG 2013 licence number</title>
		<link>http://www.avgsa.co.za/support/2013/02/21/how-to-displaycopy-your-avg-2013-licence-number/</link>
		<comments>http://www.avgsa.co.za/support/2013/02/21/how-to-displaycopy-your-avg-2013-licence-number/#comments</comments>
		<pubDate>Thu, 21 Feb 2013 07:59:46 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[How to...]]></category>
		<category><![CDATA[Licence number issues]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1678</guid>
		<description><![CDATA[How to Display/Copy your AVG licence Number: Run AVG. Click Support in the top right corner. Your AVG License Number is shown in the License information field within this window. Use the copy to clipboard button to take the license &#8230; <a href="http://www.avgsa.co.za/support/2013/02/21/how-to-displaycopy-your-avg-2013-licence-number/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<h3>How to Display/Copy your AVG licence Number:</h3>
<div><span style="font-size: medium;"><span style="line-height: 24px;"><br />
</span></span></div>
<ul>
<li>Run AVG.</li>
<li>Click Support in the top right corner.</li>
<li>Your AVG License Number is shown in the License information field within this window.</li>
</ul>
<p>Use the copy to clipboard button to take the license number to the clipboard. Then enter the number into the text field using CTRL+V shortcut.</p>
<p>&nbsp;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/02/Licence-key-AVG-2013.png" class="pirobox_gall_1678" rel="gallery"><img class="alignnone size-full wp-image-1679" title="Licence key AVG 2013" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/02/Licence-key-AVG-2013.png" alt="" width="752" height="476" /></a></p>
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		</item>
		<item>
		<title>How to add application exceptions on workstations through AVG Admin Console</title>
		<link>http://www.avgsa.co.za/support/2013/01/24/how-to-add-application-exceptions-on-worksations-through-avg-admin-console/</link>
		<comments>http://www.avgsa.co.za/support/2013/01/24/how-to-add-application-exceptions-on-worksations-through-avg-admin-console/#comments</comments>
		<pubDate>Thu, 24 Jan 2013 12:05:24 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[How to...]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1663</guid>
		<description><![CDATA[To add application exceptions on a workstations through AVG Admin Console follow the steps below: Step 1. In the AVG Admin Console user interface go to Tools-&#62; Shared settings for stations Step 2. In the &#8220;Exceptions&#8221; sub-menu click &#8220;Add exception&#8221; &#8230; <a href="http://www.avgsa.co.za/support/2013/01/24/how-to-add-application-exceptions-on-worksations-through-avg-admin-console/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>To add application exceptions on a workstations through AVG Admin Console follow the steps below:</p>
<p>Step 1.</p>
<p>In the AVG Admin Console user interface go to Tools-&gt; Shared settings for stations</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0023.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1664" title="image002" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0023.jpg" alt="" width="602" height="477" /></a></p>
<p>Step 2.</p>
<p>In the &#8220;Exceptions&#8221; sub-menu click &#8220;Add exception&#8221;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0044.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1665" title="image004" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0044.jpg" alt="" width="602" height="477" /></a></p>
<p>Step 3.</p>
<p>Select the exception type, in this case &#8220;file&#8221; as we are making an application exception.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0064.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1666" title="image006" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0064.jpg" alt="" width="602" height="478" /></a></p>
<p>Step 4.</p>
<p>Select the path on which you wish to create the exception.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0082.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1667" title="image008" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0082.jpg" alt="" width="602" height="475" /></a></p>
<p>Step 5.</p>
<p>Select the application and click &#8220;open&#8221;.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0101.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1668" title="image010" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0101.jpg" alt="" width="602" height="472" /></a></p>
<p>Step 6.</p>
<p>Click &#8220;OK&#8221; to save.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image012.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1669" title="image012" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image012.jpg" alt="" width="596" height="474" /></a></p>
<p>Step 7.</p>
<p>Click &#8220;apply&#8221; and the &#8220;OK&#8221; to save the changes.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image014.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1670" title="image014" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image014.jpg" alt="" width="593" height="469" /></a></p>
<p>Step 8.</p>
<p>In the AVG Admin Console user interface right click on &#8220;stations&#8221; select &#8220;shared settings for stations and then &#8221; synchronize settings&#8221;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image016.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1671" title="image016" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image016.jpg" alt="" width="593" height="471" /></a></p>
<p>Step 9.</p>
<p>As shown below in the AVG Admin console user interface you will see that the request for configuration synchronization of all stations was sent and finished.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image018.jpg" class="pirobox_gall_1663" rel="gallery"><img class="alignnone size-full wp-image-1672" title="image018" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image018.jpg" alt="" width="593" height="469" /></a></p>
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		<item>
		<title>How to set AVG clients to receive updates from a server</title>
		<link>http://www.avgsa.co.za/support/2013/01/17/how-to-set-avg-clients-to-receive-updates-from-a-server/</link>
		<comments>http://www.avgsa.co.za/support/2013/01/17/how-to-set-avg-clients-to-receive-updates-from-a-server/#comments</comments>
		<pubDate>Thu, 17 Jan 2013 15:03:05 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[How to...]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1656</guid>
		<description><![CDATA[This is a Step by Step guide on how to set an AVG client to receive updates from a server. Step 1. in the admin console interface click tools then select &#8220;shared settings for stations&#8221; &#160; Step 2. Under the &#8230; <a href="http://www.avgsa.co.za/support/2013/01/17/how-to-set-avg-clients-to-receive-updates-from-a-server/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>This is a Step by Step guide on how to set an AVG client to receive updates from a server.</p>
<p>Step 1.</p>
<p>in the admin console interface click tools then select &#8220;shared settings for stations&#8221;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0022.jpg" class="pirobox_gall_1656" rel="gallery"><img class="alignnone size-full wp-image-1657" title="image002" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0022.jpg" alt="" width="602" height="462" /></a></p>
<p>&nbsp;</p>
<p>Step 2.</p>
<p>Under the &#8220;update&#8221; sub-menu click &#8220;URL&#8221; ans thn click &#8220;ADD&#8221; and enter the server details.</p>
<p>thereafter click &#8220;ok&#8221; and then &#8220;APPLY&#8221; and close the advanced settings window.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0043.jpg" class="pirobox_gall_1656" rel="gallery"><img class="alignnone size-full wp-image-1658" title="image004" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0043.jpg" alt="" width="599" height="464" /></a></p>
<p>Step 3.</p>
<p>In the AVG data center right click &#8220;stations and select &#8220;shared settings for stations &#8221; and then &#8220;synchronize settings&#8221;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0081.jpg" class="pirobox_gall_1656" rel="gallery"><img class="alignnone size-full wp-image-1659" title="image008" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0081.jpg" alt="" width="594" height="459" /></a></p>
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		<item>
		<title>How to push install AVG 2013 (upgrade) to a workstation through AVG remote Admin console</title>
		<link>http://www.avgsa.co.za/support/2013/01/17/how-to-remotely-install-avg-on-a-workstation-using-avg-remote-admin-console/</link>
		<comments>http://www.avgsa.co.za/support/2013/01/17/how-to-remotely-install-avg-on-a-workstation-using-avg-remote-admin-console/#comments</comments>
		<pubDate>Thu, 17 Jan 2013 13:28:49 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[How to...]]></category>
		<category><![CDATA[Installation]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1641</guid>
		<description><![CDATA[This is a step by step guide n how to install AVG 2013 remotely onto a workstation Step 1. In the stations menu right click on the station you wish to upgrade, Under the “tasks related to update” option select &#8230; <a href="http://www.avgsa.co.za/support/2013/01/17/how-to-remotely-install-avg-on-a-workstation-using-avg-remote-admin-console/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>This is a step by step guide n how to install AVG 2013 remotely onto a workstation</p>
<p>Step 1.<br />
In the stations menu right click on the station you wish to upgrade,<br />
Under the “tasks related to update” option select “ask to perform program update”</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0021.jpg" class="pirobox_gall_1641" rel="gallery"><img class="alignnone size-full wp-image-1642" title="image002" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0021.jpg" alt="" width="717" height="456" /></a></p>
<p>&nbsp;</p>
<p>Step 2.<br />
Select “Upgrade to the 2013 version now”<br />
It is at your own discretion to choose whether to restart the workstation automatically,<br />
However the user will have 20 minutes to save his/her work before the workstation shuts down.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0042.jpg" class="pirobox_gall_1641" rel="gallery"><img class="alignnone size-full wp-image-1643" title="image004" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0042.jpg" alt="" width="593" height="456" /></a></p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0063.jpg" class="pirobox_gall_1641" rel="gallery"><img class="alignnone size-full wp-image-1646" title="image006" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0063.jpg" alt="" width="289" height="257" /></a></p>
<p>&nbsp;</p>
<p>Step 3.<br />
The upgrade process has now started.<a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image008.jpg" class="pirobox_gall_1641" rel="gallery"><img class="alignnone size-full wp-image-1647" title="image008" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image008.jpg" alt="" width="573" height="438" /></a></p>
<p>&nbsp;</p>
<p>Step 4.<br />
The upgrade process has been finished.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image010.jpg" class="pirobox_gall_1641" rel="gallery"><img class="alignnone size-full wp-image-1648" title="image010" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image010.jpg" alt="" width="584" height="449" /></a></p>
<p>&nbsp;</p>
<p>After the final step has completed and the server indicates the upgrade process the workstation should have the 2013 version within 10 or 15 minutes,<br />
Thereafter the system shutdown window will appear and the workstation completes the restart AVG 2013 should be successfully installed on the workstation.</p>
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		<item>
		<title>How to install AVG 2013 Business Edition on a server</title>
		<link>http://www.avgsa.co.za/support/2013/01/17/how-to-install-avg-2013-be-on-a-server/</link>
		<comments>http://www.avgsa.co.za/support/2013/01/17/how-to-install-avg-2013-be-on-a-server/#comments</comments>
		<pubDate>Thu, 17 Jan 2013 12:23:56 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[How to...]]></category>
		<category><![CDATA[Installation]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1635</guid>
		<description><![CDATA[This is a step by step guide on how to install AVG 2013 Business Edition on a server. To install AVG 2013 Business Edition onto your server, download the latest install files from www.avgsa.co.za/downloads The install files needed are: • AVG &#8230; <a href="http://www.avgsa.co.za/support/2013/01/17/how-to-install-avg-2013-be-on-a-server/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>This is a step by step guide on how to install AVG 2013 Business Edition on a server.</p>
<p>To install AVG 2013 Business Edition onto your server, download the latest install files from www.avgsa.co.za/downloads<br />
The install files needed are:<br />
• AVG 2013 for Server</p>
<p>These install files can be saved on your desktop or preferred destination.</p>
<p>This will show u step by step how to install AVG 2013 onto your Server</p>
<p>Step 1.</p>
<p>When the downloads are complete open the Server installation file (avg_msw_x86_all_2013_2890a6006.exe/avg_msw_x64_all_2013_2890a6006.exe).</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image002.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image002" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image002.jpg" alt="" width="547" height="326" /></a></p>
<p>&nbsp;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0041.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image004" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image0041.jpg" alt="" width="550" height="364" /></a><br />
Step 2.<br />
Read and accept the licence agreement.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image006.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image006" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image006.jpg" alt="" width="556" height="365" /></a></p>
<p>&nbsp;</p>
<p>Step 3.<br />
Enter your licence key and click next.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image009.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image009" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image009.jpg" alt="" width="559" height="365" /></a></p>
<p>&nbsp;</p>
<p>Step 4.<br />
Choose the type of install with which you wish to proceed.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image011.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image011" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image011.jpg" alt="" width="559" height="366" /></a></p>
<p>&nbsp;</p>
<p>Step 5.<br />
Choose to install AVG secure search and AVG security toolbar.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image013.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image013" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image013.jpg" alt="" width="564" height="369" /></a></p>
<p>&nbsp;</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image015.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image015" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image015.jpg" alt="" width="572" height="380" /></a></p>
<p>&nbsp;</p>
<p>Step 6.<br />
AVG is now installed.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image017.jpg" class="pirobox_gall_1635" rel="gallery"><img title="image017" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image017.jpg" alt="" width="575" height="382" /></a></p>
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		</item>
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		<title>How to install AVG 2013 Admin console on a server</title>
		<link>http://www.avgsa.co.za/support/2013/01/17/how-to-install-avg-2013-be-and-admin-console-on-a-server/</link>
		<comments>http://www.avgsa.co.za/support/2013/01/17/how-to-install-avg-2013-be-and-admin-console-on-a-server/#comments</comments>
		<pubDate>Thu, 17 Jan 2013 10:44:01 +0000</pubDate>
		<dc:creator>AVG Support</dc:creator>
				<category><![CDATA[How to...]]></category>

		<guid isPermaLink="false">http://www.avgsa.co.za/support/?p=1605</guid>
		<description><![CDATA[This is a step by step guide on how to install AVG 2013 admin console on a server. To install AVG 2013 admin console onto your server, download the latest install files from www.avgsa.co.za/downloads The install files needed are: • &#8230; <a href="http://www.avgsa.co.za/support/2013/01/17/how-to-install-avg-2013-be-and-admin-console-on-a-server/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p>This is a step by step guide on how to install AVG 2013 admin console on a server.</p>
<p>To install AVG 2013 admin console onto your server, download the latest install files from <a href="http://www.avgsa.co.za/downloads">www.avgsa.co.za/downloads</a></p>
<p>The install files needed are:<br />
• AVG 2013 for Server<br />
• AVG 2013 for Workstation<br />
• AVG 2013 Admin console</p>
<p>These install files can be saved on your desktop or preferred destination.</p>
<p>This will show u step by step how to install Admin console 2013</p>
<p><span style="color: #000000; font-size: 1.4em; line-height: 1.5em;">Installing AVG Admin console.</span></p>
<p>Step 1. Open the AVG Admin console install file (avg_rad_x86_all_2013_2813.exe/avg_rad_x64_all_2013_2813.exe).<br />
Select your preferred language.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image019.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1615" title="image019" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image019.jpg" alt="" width="564" height="372" /></a></p>
<p>&nbsp;</p>
<p>Step 2.<br />
Read through and accept the licence agreement.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image021.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1616" title="image021" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image021.jpg" alt="" width="566" height="368" /></a><br />
Step 3.<br />
Enter your licence Key.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image024.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1617" title="image024" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image024.jpg" alt="" width="567" height="374" /></a></p>
<p>&nbsp;</p>
<p>Step 4.<br />
If you already have admin console 2012 the set up will detect this and provide you with an option to upgrade.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image026.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1618" title="image026" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image026.jpg" alt="" width="566" height="374" /></a></p>
<p>&nbsp;</p>
<p>Step 5.<br />
Select the type of installation with which you wish to proceed.<a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image028.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1619" title="image028" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image028.jpg" alt="" width="568" height="374" /></a></p>
<p>&nbsp;</p>
<p>Step 6.<br />
Select the components you wish to install.<a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image030.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1620" title="image030" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image030.jpg" alt="" width="570" height="373" /></a></p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image032.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1621" title="image032" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image032.jpg" alt="" width="573" height="379" /></a></p>
<p>&nbsp;</p>
<p>Step 7.<br />
Admin console is now installed on your server, click next to open the Server deployment wizard.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image034.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1622" title="image034" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image034.jpg" alt="" width="576" height="379" /></a></p>
<p>&nbsp;</p>
<p>Step 8.<br />
Follow the steps through the Deployment wizard.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image036.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1623" title="image036" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image036.jpg" alt="" width="579" height="435" /></a></p>
<p>&nbsp;</p>
<p>Step 9.<br />
Choose your server role/s.<a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image038.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1624" title="image038" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image038.jpg" alt="" width="581" height="444" /></a></p>
<p>Step 10.<br />
Since the setup already detected that a previous version of AVG admin console was installed it automatically recommends a backup,<br />
This backup will keep your current AVG database center database as is.<a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image040.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1625" title="image040" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image040.jpg" alt="" width="582" height="443" /></a></p>
<p>&nbsp;</p>
<p>Step 11.</p>
<p>Select the option to update the AVG Data center database.<a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image042.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1626" title="image042" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image042.jpg" alt="" width="585" height="446" /></a></p>
<p>&nbsp;</p>
<p>Step 12.<br />
If your Admin server had a username and password set previously you may enter it here,<br />
If you did not have a username and password you may click next and proceed.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image044.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1627" title="image044" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image044.jpg" alt="" width="588" height="445" /></a></p>
<p>&nbsp;</p>
<p>Step 13.<br />
Select the web server from which your admin server will receive updates.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image046.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1628" title="image046" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image046.jpg" alt="" width="590" height="449" /></a></p>
<p>&nbsp;</p>
<p>Step 14.<br />
Add the admin server to the list where workstations will receive updates.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image048.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1629" title="image048" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image048.jpg" alt="" width="593" height="456" /></a></p>
<p>&nbsp;</p>
<p>Step 15.<br />
Click Deploy to Deploy settings.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image050.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1630" title="image050" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image050.jpg" alt="" width="595" height="453" /></a></p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image052.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1631" title="image052" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image052.jpg" alt="" width="598" height="456" /></a></p>
<p>&nbsp;</p>
<p>Step 16.<br />
The AVG admin server Deployment has completed successfully.</p>
<p><a href="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image054.jpg" class="pirobox_gall_1605" rel="gallery"><img class="alignnone size-full wp-image-1632" title="image054" src="http://www.avgsa.co.za/support/wp-content/uploads/2013/01/image054.jpg" alt="" width="599" height="458" /></a></p>
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