Category Archives: General

How to Reactivate PC Tune Up

To Reactivate your AVG PC TuneUp, follow these steps Open the AVG PC TuneUp interface. – Select Help and click on Activate Product – – Enter your licence number into the Product key field and click Next, then click Finish. … Continue reading

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How to download, install, and activate AVG Internet Security – Unlimited

AVG Internet Security – Unlimited is part of an AVG network that allows you to manage all your devices and AVG applications from one place. Download and install AVG Internet Security – Unlimited Before you begin the installation, ensure that: … Continue reading

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How to take a screenshot

To create a screenshot: 1. Bring up the screen, window or situation you want to save as a picture. 2. Press the “Print Screen” key on your keyboard. It is typically in the top row, next to the     … Continue reading

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Virus Vault – Availabe Actions

The main purpose of the Virus Vault is to keep any deleted file for a certain period of time, so that you can make sure you do not need the file any more. If you find out that the missing … Continue reading

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Update Issues

If you receive error messages “update or a general error” during AVG update, please try to delete temporary files used during update. Please follow these steps to delete them: Run the AVG user interface (double-click the AVG 2011 icon on your desktop). … Continue reading

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How to see if you have a 32 bit or a 64 bit operating system

To see what version of Windows you have: Right Click your “My Computer” icon and choose properties. On Windows 7 or Vista: On Windows XP: If it doesn’t say 64bit, you are using 32 bit as shown below:  

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How to gather installation log files

How to gather installation log files: Installation log files contain a detailed description of the installation process. If there is an issue during installation, an analysis of the installation log file could show us the culprit. 1. Download and run … Continue reading

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How to display hidden files and folders

How to display hidden files and folders: 1. Press the Windows logo key+R. 2. Type control folders into the opened window, and then click OK. 3. Click the View tab, and then click Show hidden files, folders and drives. 4. … Continue reading

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How to create an msinfo output

How to create an msinfo output: Displays a comprehensive view of your hardware, system components, and software environment. Automatic 1. Download and run this tool. 2. Accept the license agreement. 3. Enter your forum nickname. 4. Tick Include AVG installation … Continue reading

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Close all running programs and disable security applications

Before running the installation file, please close all unnecessary programs and make sure that there is no security application that could interfere with the installation process. Typical examples of programs that may prevent AVG from being successfully installed include anti-spyware utilities … Continue reading

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